Free Bids are not eligible to claim won items.

Note. When an item is won using free bids, it will be converted to 50 paid bids as you are only eligible to claim a won item if it was won using actual paid bids. Kindly refer to Terms and Conditions under Bidtrail Participation and Disqualification: Rule 5. So remember if you want to claim an item won on unlock auction.au, make sure that you have made atleast 1 purchase of real, paid bids before bidding on it